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Terms & Conditions

Terms and Conditions of Sale:

  • Goods sold are not returnable or refundable.
  • All quotations by Xing Tek Flooring PTE LTD are subject to acceptance within 30 days. Xing Tek Flooring PTE LTD reserve the right to withdraw a quotation at any time before it has been accepted by the customer.
  • Full payment upon confirmation of Quotation.
  • Upon confirmation of quotation, customer understands that for any subsequent cancellation, 50% of payment will be retained by Xing Tek Flooring PTE LTD and will therefore become non-refundable, in addition, the contract will become null and void at Xing Tek Flooring PTE LTD management option.
  • Upon delivery of goods to customer premises before installation, customer understands that any change on models or color, a sum of $250 will be applied for transportation service for returning the goods to warehouse and re-delivery to customer premises. This amount will have to be paid in advance before any arrangement can be made.
  • All supplied or installed Xing Tek Flooring PTE LTD Luxury Resilient Vinyl Flooring remains the sole property of Xing Tek Flooring PTE LTD, until payment in full has been received.
  • No liability will be accepted by of Xing Tek Flooring PTE LTD for delays caused by the non-payment of deposits or progress claims.
  • Your prompt payment record contributes towards building a positive credit profile for your company. 12% interest per annum on overdue invoices shall accrue from the date when payment becomes due.
  • Claims regarding defects in Xing Tek Flooring PTE LTD Luxury Resilient Vinyl Flooring supplied must be made within 3 days of delivery or within 7 days upon installation.
  • Moving furniture is not included in our labour charges unless otherwise stated. Xing Tek Flooring PTE LTD cannot accept responsibility for damage to furniture, ornaments or television and electrical appliances if left in a room where Xing Tek Flooring PTE LTD Luxury Resilient Vinyl Flooring are being fitted.
  • Access to the premises where floor covering are to be laid shall be made available by mutual appointment. If access is not granted at that time, the customer will be liable for the reasonable cost of all abortive journeys and the cost of the time of all staff made available in respect of any appointment not kept by the customer. Re-delivery service will charge at $100 per trip.
  • The Customer agrees that the company shall be entitled, at the Company's sole and absolute discretion, to subcontract any of the works in relation to the Goods under the Terms.
  • Force Majeure, The performance of all contracts is subject to any act of God, war, strike, lock-out fire, flood, drought, tempest of any other cause beyond the control of Xing Tek Flooring PTE LTD and Xing Tek Flooring PTE LTD shall not be held responsible for failure to deliver or comply with a contract due to any such contingency.